Maggie's policies
Privacy

Privacy Policy

Last updated September 6, 2026
This policy explains how Maggie's Food For The Soul handles information on its website and in its mobile apps.
Request account deletion

Information the app handles

Account and profile details such as your name, email address, phone number, authentication information, and communication preferences.
Cart contents, event and pickup selections, orders, order history, Square Loyalty balances and redemptions, and signed customer or pickup QR references.
Catering inquiry details, including your contact information, requested date, guest count, and message.
Technical information needed to operate and secure the service, such as app platform, request records, browser or device information, and locally stored session and cart data.

How we use information

Create and protect your account, remember your cart and preferences, and provide customer support.
Price, submit, fulfill, and communicate about orders, pickup events, catering requests, payments, and refunds.
Connect your profile to Square customer and Loyalty services and display signed QR credentials.
Send order email, SMS, or push updates when you choose those channels and the feature is enabled.
Prevent fraud, troubleshoot the app, comply with legal obligations, and improve reliability.

Service providers and disclosures

We use service providers only as needed to operate Maggie's services. These may include Square for payments, orders, customer records, and loyalty; our hosted application and database providers for account and operational data; Shopify for catalog or website services; and Expo, Apple, or Google for app distribution and enabled device services.
The app is not designed to sell personal information or display behaviorally targeted advertising.

Payments

Card checkout opens Square's secure hosted checkout. Maggie's app does not collect or store complete payment-card numbers or security codes. Square processes payment details under its own terms and privacy practices.

Messages and notifications

Marketing or promotional email, SMS, and push choices are optional. Transactional messages may still be sent when needed to complete or service an order. For Maggie's text program, reply STOP to opt out or HELP for assistance. Consent to marketing messages is not required to purchase.

Storage, security, and retention

The app stores session and cart information on your device so you can remain signed in and continue an order. We use administrative, technical, and organizational safeguards appropriate to the information handled, but no system can guarantee absolute security.
We retain information for as long as reasonably necessary to provide the service, maintain business and transaction records, resolve disputes, prevent fraud, and meet tax, accounting, or other legal obligations. Retention periods vary by data type and applicable requirements.

Your choices and account deletion

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of personal information. You may request deletion of your Maggie's app account by using the Account Deletion page or emailing the address below. We may verify your identity before completing a request.
Deletion removes or de-identifies account-associated data that we are not required to retain. Certain completed-order, payment, fraud-prevention, tax, or legal records may be retained when permitted or required by law.

Children

The app is not directed to children under 13, and we do not knowingly collect personal information from children under 13. A parent or guardian who believes a child supplied information may contact us to request review and deletion.

Changes and contact

We may update this notice when the app, our providers, or legal requirements change. The date above shows the latest revision.
Questions, privacy requests, or consent changes may be sent to orders@maggiesfoodforthesoul.com.