We collect information you provide, including your name, email address, phone number, delivery or pickup details, account information, communication choices, and messages you send us.

When you place an order, our payment provider processes payment information. We receive transaction details needed to fulfill the order, but Maggie's does not store full payment-card numbers. We may also collect device, browser, app, and usage information needed to keep our services secure and working properly.

Marketing communications are optional and separate from transactional messages about an order. We record the channel, time, source, and disclosure associated with your choice so we can honor it.

You may unsubscribe from marketing email using the link in an email, turn off push notifications in your device or communication settings, or reply STOP to a marketing text. Reply HELP for text-message assistance.

We share information only as needed with service providers that help us operate, such as payment processing, hosting, order fulfillment, email, text messaging, push notifications, analytics, fraud prevention, and customer support. Those providers may use the information only to perform services for Maggie's or as otherwise permitted by law.

We may disclose information when required by law, to protect rights and safety, or in connection with a merger, financing, acquisition, or sale of business assets. We do not sell personal information for money.

We retain information for as long as reasonably needed to provide services, preserve consent and transaction records, resolve disputes, prevent fraud, and meet tax, accounting, or legal requirements. Retention periods vary by record type.

We use reasonable administrative, technical, and organizational safeguards appropriate to the information we handle. No online service can guarantee absolute security, so please protect your account credentials and contact us if you suspect unauthorized use.

Depending on where you live, you may ask to access, correct, delete, or receive a copy of certain personal information. You can update communication preferences in the app or on our public communication choices page. We may need to verify your identity before completing a request, and some records may be retained when permitted or required by law.

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. A parent or guardian who believes a child provided information may contact us for review and deletion.

For privacy questions, requests, or communication-choice help, contact us at orders@maggiesfoodforthesoul.com. We may update this policy as our services or legal obligations change; the date above identifies the latest revision.