Terms of Service

Last updated September 6, 2026

These terms cover ordering, event pickup, Square checkout, Loyalty, and QR features on Maggie's website and in its mobile apps.

Agreement and scope

These Terms of Service govern your use of Maggie's website and mobile apps. By using these services, you agree to these terms. If you do not agree, do not use these services.

Accounts

Provide accurate, current information and keep your credentials secure.

You are responsible for activity performed through your account unless you promptly report unauthorized access.

Do not transfer, sell, misuse, or create accounts for fraudulent or unlawful activity.

Menu, events, and availability

Menu descriptions, photos, event schedules, pickup windows, quantities, and availability may change. The server validates the current price, taxes, discounts, point cost, event capacity, and Square catalog mapping before accepting an order.

Submitting an order is an offer to purchase. An order is accepted when Maggie's confirms it. We may reject, adjust, or cancel an order when an item is unavailable, information is incorrect, payment is not completed, or fulfillment is not reasonably possible.

Payments, pickup, and cancellations

Available orders may be paid through Square hosted checkout, eligible Square Loyalty points, or at pickup when offered. Square processes card information and confirms payment status.

Review the event, pickup time, items, modifiers, and contact details before submitting. Contact Maggie's promptly about changes or cancellation requests. Once preparation begins, a change, cancellation, refund, or credit may not be available. These terms and any applicable published refund or event policy control.

Rewards and QR credentials

Loyalty balances, earning, redemption, expiration, and reward availability are governed by the active Square Loyalty program and Maggie's published offers. Rewards have no cash value unless applicable law requires otherwise.

Customer and pickup QR credentials are personal, signed references used to identify an account or order. Do not share or misuse them. A QR credential does not contain card details and does not by itself authorize payment or points spending.

Acceptable use

Use the app only for lawful, personal ordering and account activity.

Do not interfere with security, scrape or automate the service without permission, impersonate another person, submit false information, or attempt unauthorized access.

Do not copy, modify, distribute, or commercially exploit Maggie's content, trademarks, designs, or software without permission.

Third-party services

The app may connect to Square, Shopify, hosted infrastructure, app stores, mapping, wallet-pass, or other third-party services. Those providers may apply their own terms and privacy notices. Maggie's is not responsible for an external service outside its control.

Service availability and responsibility

The app is provided on an as-available basis. We may maintain, update, suspend, or discontinue features. To the fullest extent permitted by applicable law, Maggie's is not responsible for indirect or consequential losses caused by interruptions, third-party failures, device issues, or use contrary to these terms. Nothing in these terms limits rights that cannot legally be limited.

Changes and contact

We may update these terms as the service changes. Continued use after an update means the revised terms apply, subject to any notice or consent required by law.

Questions about these terms may be sent to orders@maggiesfoodforthesoul.com.